Luckey Fitness Digital Products and Membership Refunds Return/Refund Policy
We strongly believe in our services and want you to be fully satisfied with your membership with us. This is the reason for the Luckey Fitness 100% Satisfaction Guarantee.
If you cancel your monthly (28 day billing cycle) membership subscription before the billing date, you will not incur any fees associated with the membership. This guarantee does not apply to purchases for access to Libraries, products, or any other programs or plans other than the Luckey Fitness monthly membership.
100% Satisfaction Guarantee-What it is:
We want you to feel confident that Luckey Fitness provides you everything that we say we will. If you do not feel as though we came through on our promise on your membership enrollment, simply contact support at Admin@TemeculaFitbody.com and we will be happy to refund your initial membership fee if the conditions below are met.
100% Satisfaction Guarantee-What it is not:
The satisfaction guarantee is not your scapegoat for not using the program. Harsh? Maybe, but it is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your Lifestyle, mentality and, ultimately, your self-confidence. We have developed a system to educate YOU to create sustainable results - but the first step starts with you.
Luckey Fitness will process refunds for your initial membership fee in accordance with the restrictions below. Although we strive to minimize process times, refunds may take more than one week for us to process once we receive all required information. Restrictions regarding returns of other items are provided below as well.
1. To be considered for a refund, you must submit your request within 7 days of enrollment in the Luckey Fitness monthly (28 day billing cycle) membership. To request a refund, please email Admin@TemeculaFitbody.com. Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.
2. eBook, instant downloads, unlimited (i.e. Lifetime) access & Custom Meal Plan/Workout Plan purchases are non-refundable. All sales of these items are final.
3. All event ticket sales are final. Tickets purchased for a Luckey Fitness event may not be returned or exchanged for a full or partial refund.
4. Apparel purchased directly from Luckey Fitness may be exchanged or returned for Luckey Fitness store credit only. The apparel item(s) must be in “new” condition including in an unworn and unwashed condition, and all original tags and labels must be attached to the item(s). To request a store credit or exchange of apparel, please email Admin@TemeculaFitBody.com within 7 days of receipt of the apparel. Please note that you must provide the original packing slip before we will consider providing you with store credit or an exchange of apparel. The apparel must be received by us at the address we provide in response to your e-mail before any store credit or exchange is provided. It is your sole responsibility to pay for return shipping costs, and we recommend that you purchase tracking information for your own insurance. If the apparel is not received by us, then we will not provide store credit or an exchange.
6. Other Items - All other items must be unopened and unused to be considered for a refund.